Refund policy

We take pride in offering salon-quality products and want you to shop with confidence. If something isn’t right, here’s how we handle returns and exchanges.

Returns & Exchanges

Your satisfaction matters! If you need to return a product, you can do so within 3 days of purchase, as long as it’s unused and unopened.

Eligible items: Must be in their original packaging and in resalable condition.
How to start a return? Simply email us at support@jandjstyleseat.com with your order details.

Damaged or Incorrect Orders

We strive for perfection, but if you receive a damaged or incorrect product, let us know within 48 hours of delivery.

Proof Required: Please include photos of the issue when you contact us.
We’ll make it right by sending a replacement or offering a store credit.

Final Sale Items

Certain items, including discounted, clearance, or final-sale products, are non-refundable and non-returnable.

Need help deciding before you buy? Our customer support team is happy to assist!

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a seller error.
We recommend using a trackable shipping service to ensure your return reaches us safely.

Contact & Support

Fast & Friendly Support – Our team is dedicated to making your experience seamless. Reach out with any questions!

Email: support@jandjstyleseat.com
Phone: (773) 970-9264
Live Chat: Available on our website Monday – Friday, 9 AM – 6 PM CST.

Quick Answers: Check out our FAQ section for instant help with common questions!